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Why have I been refunded for an item instead of it being exchanged?

When you send back an item for an exchange it depend on stock availability at the time. If we don't have the item you want to exchange to, we will process a refund instead.

You should receive an email with the details of your return and if we are providing you with an exchange or a refund.

If you still need any help - please contact us, and we will be happy to help!

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